For Renters

How to Search for Rental Listings

Browsing Rental Properties on the Rental Listings Page

Written by Chuck Hattemer
Updated over a week ago

How to Use Filters to Find a Listing

Use filters to narrow your search for a property on our Rental Listings page

Written by Chuck Hattemer
Updated over a week ago

How to Book a Tour for a Onerent Property

Schedule a Home Tour from the property listing page

Written by Chuck Hattemer
Updated over a week ago

What should I expect after booking a Onerent Tour?

Here's what to expect after booking a Onerent Tour.

Written by Chuck Hattemer
Updated over a week ago

Can I schedule multiple Tours in a day?

Written by Chuck Hattemer
Updated over a week ago

What should I do if my tour got canceled?

Written by Chuck Hattemer
Updated over a week ago

What are Self-Tours?

Find out how Self-Tours help you find a rental home quickly and conveniently.

Written by Chuck Hattemer
Updated over a week ago

How can I get verified for Self-Tours?

Written by Chuck Hattemer
Updated over a week ago

What should I expect during a Self-Tour?

Written by Chuck Hattemer
Updated over a week ago

What is the best time to Self Tour a home?

Written by Chuck Hattemer
Updated over a week ago

What should I do once I finish my Self Tour?

Written by Chuck Hattemer
Updated over a week ago

How can we locate parts or amenities in the property/unit (i.e. washer dryer, appliances, etc.)?

Written by Chuck Hattemer
Updated over a week ago

What is a 3D Virtual Tour?

Written by Chuck Hattemer
Updated over a week ago

What should I expect in a 3D Virtual Tour?

Written by Chuck Hattemer
Updated over a week ago

How can I view a 3D Virtual Tour?

Written by Chuck Hattemer
Updated over a week ago

What is a Guided Tour?

Written by Chuck Hattemer
Updated over a week ago

What should I expect during a Onerent Guided tour?

Written by Chuck Hattemer
Updated over a week ago

What are the next steps after my tour?

Written by Chuck Hattemer
Updated over a week ago

How New Users can Apply and Qualify for a Onerent Property

If you're new to Onerent, here's how to apply and qualify for your chosen property.

Written by Chuck Hattemer
Updated over a week ago

How Existing Users Can Apply For a Property

If you already have an account, here's how to complete your application

Written by Chuck Hattemer
Updated over a week ago

How to Upload Documents or Forms to Your Application

Where to send in income or employment docs to apply for a property

Written by Chuck Hattemer
Updated over a week ago

Documents required during application process

Depending on your situation, we consider proof of income, credit, and/or background.

Written by Chuck Hattemer
Updated over a week ago

What is "Completing Your Profile" on the Application Center

Complete your renter profile to fully apply for a property

Written by Chuck Hattemer
Updated over a week ago

What do the labels in the Application Center mean?

Written by Chuck Hattemer
Updated over a week ago

How to Create and Add Members to a Renter Group

If you're applying as a group, create a renter group first before adding and inviting other members.

Written by Chuck Hattemer
Updated over a week ago

How to Join a Renter Group

Check out these instructions to join a Renter Group.

Written by Chuck Hattemer
Updated over a week ago

How to Invite Someone to a Renter Group

Invite other applicants to your renter group

Written by Chuck Hattemer
Updated over a week ago

Who needs to apply to rent a home?

Everyone over 18 years of age must apply regardless of financial responsibility.

Written by Chuck Hattemer
Updated over a week ago

Apply with an existing credit score or report

We ask that you apply for free and with a soft credit check through Onerent.

Written by Chuck Hattemer
Updated over a week ago

What is the "service fee" on the lease?

Written by Chuck Hattemer
Updated over a week ago

When is my first month's rent and security deposit due?

Find out when you need to pay your initial deposit and rent.

Written by Chuck Hattemer
Updated over a week ago

Why a long lease?

Written by Chuck Hattemer
Updated over a week ago

Why You're Unable to Contact Owner to Negotiate Rent

Onerent represents the property owner in all communication.

Written by Chuck Hattemer
Updated over a week ago

What happens just in case I have to move out before the lease expires?

Understand how our lease treats early move-outs.

Written by Chuck Hattemer
Updated over a week ago

How to move-in to a Onerent home

Overview of Onerent's self move-in process.

Written by Chuck Hattemer
Updated over a week ago

How to Use Renter Application Center

Manage your renter group, applications, and showings from your Renter Dashboard

Written by Chuck Hattemer
Updated over a week ago

What is the electronic front door smart lock?

Written by Chuck Hattemer
Updated over a week ago

How to Setup Renter's Insurance

Providing proof of insurance and using Sure to acquire a policy.

Written by Chuck Hattemer
Updated over a week ago

How to pay rent

Learn how to pay your rent and security deposit using the resident dashboard.

Written by Chuck Hattemer
Updated over a week ago

How to setup your automated payment online

Follow this 2-step guide to pay your initial payment 5 days before the lease

Written by Chuck Hattemer
Updated over a week ago

Where to mail rent checks

If you pay rent with a cashier's check, mail your payment via Priority Mail to this address.

Written by Chuck Hattemer
Updated over a week ago

What are ACH Online Payments?

Written by Chuck Hattemer
Updated over a week ago

Who should I contact in case of maintenance?

Written by Chuck Hattemer
Updated over a week ago