What happens after I schedule my Tour?

After you book a Onerent Tour, we’ll follow up with you regularly until your scheduled time and date so you don’t miss it.

You must confirm if you’re attending, rescheduling, or canceling through the links sent to you through SMS or email.

Finalize your attendance at least two hours before your showing to avoid cancellations.

What happens if I can’t make it?

If something comes up and you need to cancel or reschedule, there are three ways to notify us:

  • Use the link we sent via SMS or email
  • Reply “No” to the SMS we sent you
  • Call us at (855) 923-3318

Our lines are open from Monday to Friday from 8 a.m to 12 mn PST.

We’ll be happy to help you find a new schedule that works for you!

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